Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
CastMate Technologies, LLC ("CastMate," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our software service.
We collect only the information necessary to provide you with our services, protect your data with industry-standard security measures, and never sell your personal information to third parties.
We collect information that you voluntarily provide to us, as well as data generated through your use of CastMate.
| Type of Data | Purpose | Legal Basis |
|---|---|---|
| Account Information (Name, Email) |
Account creation and management | Contract performance |
| Usage Data (Practice sessions, preferences) |
Service improvement and personalization | Legitimate interests |
| Uploaded Content (Scripts, recordings) |
Service provision | Contract performance |
Your uploaded scripts and respective performance analytics are encrypted and stored securely. We never access this content except to improve and provide our services.
We use your information solely to:
You can access, update, or delete your information at any time through your account settings.
We implement robust security measures to protect your personal information:
We use industry-standard encryption and security protocols to protect your data during transmission and storage.
You have the right to:
Contact us at info@getcastmate.com to exercise any of your privacy rights. We'll respond to your request within 30 days.
We use select third-party services to help operate CastMate:
All third-party providers are bound by strict data protection agreements and must adhere to our privacy standards.
CastMate is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you become aware that a child has provided us with personal information, please contact us immediately.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.
We use standard contractual clauses and other legal mechanisms to ensure your data is protected during international transfers.
We may update this Privacy Policy periodically. We will notify you of any material changes through:
Check this page periodically for updates. Your continued use of CastMate after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@getcastmate.com
Address: CastMate Technologies, LLC